City Utilities Customer Service Lobby
City Offices — 301 E Central St, Springfield, 65802
Opens 8 AMas of Fri, Oct 30 · 3:51 AM
About this listing
City Utilities of Springfield is the municipally owned utility that provides electric, natural gas and water service in Springfield. Its customer service lobby handles account questions, service starts and stops, and bill payments.
Weekly hours
| Sunday | Closed |
|---|---|
| Monday | 8 AM – 4:30 PM |
| Tuesday | 8 AM – 4:30 PM |
| Wednesday | 8 AM – 4:30 PM |
| Thursday | 8 AM – 4:30 PM |
| Friday | 8 AM – 4:30 PM |
| Saturday | Closed |
Special hours
- 2026-11-11: Closed
- 2026-11-26: Closed
- 2026-11-27: Closed
- 2026-12-25: Closed
- 2027-01-01: Closed
- 2027-01-18: Closed
- 2027-02-15: Closed
- 2027-05-31: Closed
- 2027-06-19: Closed
- 2027-07-04: Closed
- 2027-09-06: Closed
- 2027-11-11: Closed
- 2027-11-25: Closed
- 2027-11-26: Closed
- 2027-12-25: Closed
Local verification
Not verified yet.
Registry matches
No registry records linked.
Contact
Hearts and comments
Source records
curated · city-utilities-customer-service · fetched 2026-10-29
{
"slug": "city-utilities-customer-service",
"name": "City Utilities Customer Service Lobby",
"agency": "City Utilities of Springfield",
"jurisdiction": "city",
"category": "city-services",
"summary": "City Utilities of Springfield is the municipally owned utility that provides electric, natural gas and water service in Springfield. Its customer service lobby handles account questions, service starts and stops, and bill payments.",
"services": [
"Start, transfer or stop utility service",
"Utility bill payments",
"Account, billing and payment arrangement questions",
"24-hour payment kiosks"
],
"address": {
"street": "301 E Central St",
"unit": null,
"city": "Springfield",
"zip": "65802"
},
"phone": "(417) 863-9000",
"website": "https://www.cityutilities.net/185/Contact-Us-Options",
"hours": [
{
"days": [
"Mon",
"Tue",
"Wed",
"Thu",
"Fri"
],
"open": "08:00",
"close": "16:30"
}
],
"hoursNote": "Lobby hours, excluding holidays. The customer service phone line is answered Monday through Friday, 7:30 a.m. to 5:30 p.m. Payment kiosks at this address are available 24 hours a day. To report a power outage, call 1-888-863-9001; to report a downed wire or gas odor, call (417) 863-9000 immediately.",
"source": "https://www.cityutilities.net/185/Contact-Us-Options",
"confidence": "confirmed",
"lat": 37.217436,
"lng": -93.290916
}