The City of Springfield provides municipal services within the city limits, including permits and business licensing, police and fire protection, and the municipal court.
None of the places in this section are open for the rest of today.
1 place in this section doesn’t publish its hours and is hidden. Call ahead to check whether it is open.
The Busch Municipal Building houses many City of Springfield administrative offices and public counters, including the City Manager, City Clerk, business licensing, building permits, planning and Public Works.
- City Manager's Office (4th Floor)
- City Clerk's Office (4th Floor)
- Finance Department (Lower Level)
- Business licensing (Finance Department Licensing Division, 1st Floor)
- Building permits (Building Development Services, 1st Floor)
- Planning and zoning (Planning & Development, 2nd Floor)
- Public Works and Environmental Services offices (3rd Floor)
- Hours
| Monday–Friday | 8:00 a.m. – 5:00 p.m. |
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| Saturday and Sunday | Closed |
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Normal building hours. Some counters keep different hours; the Building Development Services permit desk is open 7:30 a.m. to 4 p.m. City offices are closed on City holidays.
Upcoming holiday closures: Wednesday, November 11 (Veterans Day); Thursday, November 26 (Thanksgiving Day); Friday, November 27 (Day After Thanksgiving).
Information confirmed on the office’s official website on October 29, 2026.
The City Clerk's Office keeps the City's official records, processes Sunshine Law records requests, supports City Council and its boards and commissions, and is the office to contact to reach a council member. It also accepts candidate filings for City Council elections.
- Sunshine Law (public records) requests
- Official records, ordinances, resolutions and minutes
- Contacting City Council members
- City Council candidate packets and petition filing
- Board and commission information
- Hours
| Monday–Friday | 8:00 a.m. – 5:00 p.m. |
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| Saturday and Sunday | Closed |
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Closed on City holidays.
Upcoming holiday closures: Wednesday, November 11 (Veterans Day); Thursday, November 26 (Thanksgiving Day); Friday, November 27 (Day After Thanksgiving).
Information confirmed on the office’s official website on October 29, 2026.
The City Manager is the City's chief executive and administrative officer, appointed by City Council to direct City operations, prepare and administer the annual budget, and carry out Council policies.
- City administration and operations
- City budget preparation and administration
- Development project facilitation
- Hours
| Monday–Friday | 8:00 a.m. – 5:00 p.m. |
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| Saturday and Sunday | Closed |
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Hours shown are the Busch Municipal Building's regular hours. The City Manager's direct line is (417) 864-1006.
Upcoming holiday closures: Wednesday, November 11 (Veterans Day); Thursday, November 26 (Thanksgiving Day); Friday, November 27 (Day After Thanksgiving).
Information confirmed on the office’s official website on October 29, 2026.
The Licensing Division of the Finance Department issues and renews City of Springfield business licenses and handles related licenses and permits, such as liquor licenses and neighborhood parking permits.
- Business license applications and renewals
- Liquor licensing
- Neighborhood parking permits
- Fraternity and sorority registration
- Temporary vendor and group sales event licensing
- Hours
| Monday–Friday | 8:00 a.m. – 5:00 p.m. |
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| Saturday and Sunday | Closed |
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Hours shown are the Busch Municipal Building's regular hours. Business license renewals are due by January 31, and liquor licenses must be renewed by December 31. Renewals may also be mailed to License Division, PO Box 8368, Springfield, MO 65801.
Upcoming holiday closures: Wednesday, November 11 (Veterans Day); Thursday, November 26 (Thanksgiving Day); Friday, November 27 (Day After Thanksgiving).
Information confirmed on the office’s official website on October 29, 2026.
Building Development Services issues permits for new construction, additions, remodeling, repairs and demolition, reviews building plans for code compliance, and administers trade certifications for electrical, plumbing, gas and mechanical work.
- Building, remodeling and demolition permits
- Sign, accessory building and temporary structure permits
- Trade permits and contractor certifications
- Plan review and inspections
- Zoning approval for business license applications
- Hours
| Monday–Friday | 7:30 a.m. – 4:00 p.m. |
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| Saturday and Sunday | Closed |
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Permit desk hours. Many permits can be applied for, paid and printed online through eCity. Sewer, excavation, driveway, encroachment and sidewalk permits are requested by phone at (417) 864-1921 or (417) 864-1980. Closed on City holidays.
Upcoming holiday closures: Wednesday, November 11 (Veterans Day); Thursday, November 26 (Thanksgiving Day); Friday, November 27 (Day After Thanksgiving).
Information confirmed on the office’s official website on October 29, 2026.
The Planning & Development Department handles zoning, rezoning and subdivision applications, carries out the Forward SGF comprehensive plan, and runs housing assistance and neighborhood programs.
- Zoning, rezoning and subdivision applications
- Land Development Code information
- Housing assistance programs
- Neighborhood programs and grants
- Support for the Planning & Zoning Commission, Board of Adjustment and Landmarks Board
- Hours
| Monday–Friday | 8:00 a.m. – 5:00 p.m. |
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| Saturday and Sunday | Closed |
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Hours shown are the Busch Municipal Building's regular hours.
Upcoming holiday closures: Wednesday, November 11 (Veterans Day); Thursday, November 26 (Thanksgiving Day); Friday, November 27 (Day After Thanksgiving).
Information confirmed on the office’s official website on October 29, 2026.
Public Works maintains and improves City streets, sanitary sewers, traffic signals and stormwater systems. Service requests, such as pothole reports, go through the Citizen Resource Center.
- Street repair and resurfacing
- Traffic signals and street closures
- Sanitary sewer repairs and improvements
- Stormwater management
- Right-of-way questions
- Hours
| Monday–Friday | 8:00 a.m. – 5:00 p.m. |
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| Saturday and Sunday | Closed |
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Hours shown are the Busch Municipal Building's regular hours. For service requests, call the Citizen Resource Center at (417) 864-1010. For sanitary sewer emergencies, call (417) 864-1923.
Upcoming holiday closures: Wednesday, November 11 (Veterans Day); Thursday, November 26 (Thanksgiving Day); Friday, November 27 (Day After Thanksgiving).
Information confirmed on the office’s official website on October 29, 2026.
Springfield Municipal Court handles violations of City of Springfield ordinances, including traffic tickets, and accepts payment of fines and court costs.
- Payment of fines and court costs
- Court appearances for City ordinance violations
- Walk-in court for payment plan changes, warrant recalls and missed first appearances
- Hours
| Monday–Friday | 8:00 a.m. – 11:45 a.m., 12:45 p.m. – 5:00 p.m. |
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| Saturday and Sunday | Closed |
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Closed daily from 11:45 a.m. to 12:45 p.m. and on City holidays. The front window is open Monday through Friday from 8:15 a.m. to 4:00 p.m., and payment windows close at 3:00 p.m. on the last business day of each month. Walk-in court is held Monday through Friday from 9:00 to 10:00 a.m. and Monday through Thursday from 1:00 to 2:30 p.m. A secure payment drop box is on the north side of the front entrance.
Upcoming holiday closures: Wednesday, November 11 (Veterans Day); Thursday, November 26 (Thanksgiving Day); Friday, November 27 (Day After Thanksgiving).
Information confirmed on the office’s official website on October 29, 2026.
Springfield Police Department Headquarters is the department's main public location. Residents can request copies of incident reports and older accident reports at the front desk or by mail.
- Copies of incident reports ($3 per report)
- Copies of accident reports from before March 1, 2012
- Walk-in and mail-in report requests
- General police information
- Hours
| Monday–Friday | 7:00 a.m. – 5:00 p.m. |
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| Saturday and Sunday | Closed |
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These are lobby hours. The phone line is answered Monday through Friday from 7:00 a.m. to 7:00 p.m. For emergencies, call 911.
Upcoming holiday closures: Wednesday, November 11 (Veterans Day); Thursday, November 26 (Thanksgiving Day); Friday, November 27 (Day After Thanksgiving).
Information confirmed on the office’s official website on October 29, 2026.
The South District Station is a Springfield Police Department station on West Battlefield Road with a public lobby.
- Police station public lobby
- Hours
| Monday–Friday | 7:00 a.m. – 3:00 p.m. |
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| Saturday and Sunday | Closed |
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These are lobby hours. Requests for copies of police reports are handled at Police Headquarters. For emergencies, call 911.
Upcoming holiday closures: Wednesday, November 11 (Veterans Day); Thursday, November 26 (Thanksgiving Day); Friday, November 27 (Day After Thanksgiving).
Information confirmed on the office’s official website on October 29, 2026.
Springfield Fire Department headquarters is the department's administrative office. The department offers free smoke alarms to residents who need help paying for one, along with fire prevention education and fire report requests.
- Free smoke alarm program
- Fire report requests
- Fire prevention education
- Hours
The Fire Department does not publish public office hours. Call (417) 874-2300 before visiting. For emergencies, call 911.
Upcoming holiday closures: Wednesday, November 11 (Veterans Day); Thursday, November 26 (Thanksgiving Day); Friday, November 27 (Day After Thanksgiving).
Information confirmed on the office’s official website on October 29, 2026.
The Franklin Avenue Recycling Center is a City-operated drop-off site for household recyclables and limited amounts of yard waste. Mattress recycling is available for a fee.
- Drop-off for aluminum, cardboard, glass, paper, plastic and tin
- Limited yard waste (up to 10 bags of leaves and 2 bundles of brush and sticks)
- Mattress recycling (fee per piece)
- Hours
| Monday | Closed |
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| Tuesday–Saturday | 8:00 a.m. – 5:00 p.m. |
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| Sunday | Closed |
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Closed on New Year's Day, Juneteenth, Independence Day, Veterans Day, Thanksgiving Day, and Christmas Day. Recycling is free, and donations are accepted by cash or check only. The phone number is the City's Recycling Hotline.
Upcoming holiday closures: Wednesday, November 11 (Veterans Day); Thursday, November 26 (Thanksgiving Day); Friday, November 27 (Day After Thanksgiving).
Information confirmed on the office’s official website on October 29, 2026.
The Lone Pine Recycling Center is a City-operated drop-off site for household recyclables and limited amounts of yard waste. It also sells bagged mulch and compost and accepts mattresses for a fee.
- Drop-off for aluminum, cardboard, glass, paper, plastic and tin
- Limited yard waste (up to 10 bags of leaves and 2 bundles of brush and sticks)
- Mattress recycling (fee per piece)
- Bagged mulch and compost sales
- Hours
| Monday | Closed |
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| Tuesday–Saturday | 8:00 a.m. – 5:00 p.m. |
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| Sunday | Closed |
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Closed on New Year's Day, Juneteenth, Independence Day, Veterans Day, Thanksgiving Day, and Christmas Day. Donations and mulch and compost sales are accepted by cash or check only. The phone number is the City's Recycling Hotline.
Upcoming holiday closures: Wednesday, November 11 (Veterans Day); Thursday, November 26 (Thanksgiving Day); Friday, November 27 (Day After Thanksgiving).
Information confirmed on the office’s official website on October 29, 2026.
The City's Yardwaste Recycling Center accepts grass, leaves, garden waste and brush, and is the only City-managed site that accepts residential brush in pickup-truck loads or larger. It also has a household recycling drop-off area and sells mulch and compost.
- Yard waste drop-off (free for grass, leaves and garden vegetation)
- Brush drop-off (fee based on load size)
- Household recycling drop-off
- Bulk and bagged mulch and compost sales
- Hours
| Monday | Closed |
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| Tuesday–Saturday | 8:00 a.m. – 5:00 p.m. |
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| Sunday | Closed |
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Closed on New Year's Day, Juneteenth, Independence Day, Veterans Day, Thanksgiving Day, and Christmas Day. All loads must be unloaded by closing time. Limbs must be 10 feet long or less; limbs more than 10 inches in diameter and root balls go to the Springfield Sanitary Landfill. Cash, checks, and credit and debit cards are accepted. The phone number is the City's Recycling Hotline.
Upcoming holiday closures: Wednesday, November 11 (Veterans Day); Thursday, November 26 (Thanksgiving Day); Friday, November 27 (Day After Thanksgiving).
Information confirmed on the office’s official website on October 29, 2026.
The Household Chemical Collection Center accepts hazardous household products, such as automotive fluids, pesticides, cleaners, aerosol cans and oil-based paints, by appointment. It serves residents of Greene, Christian, Polk, Dallas and Webster counties.
- Household hazardous waste drop-off by appointment
- Automotive products, pesticides and household cleaners
- Aerosol cans, craft materials and oil-based paints and stains
- Hours
| Monday | Closed |
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| Tuesday | 7:00 a.m. – 10:00 a.m. |
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| Wednesday | Closed |
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| Thursday | 3:00 p.m. – 6:00 p.m. |
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| Friday–Sunday | Closed |
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By appointment only; call (417) 864-2000 to schedule. Additional appointments are offered from 9:00 a.m. to noon on the first two Saturdays in April and the last two Saturdays in October. Only cash and checks are accepted.
Upcoming holiday closures: Wednesday, November 11 (Veterans Day); Thursday, November 26 (Thanksgiving Day); Friday, November 27 (Day After Thanksgiving).
Information confirmed on the office’s official website on October 29, 2026.
City Utilities of Springfield is the municipally owned utility that provides electric, natural gas and water service in Springfield. Its customer service lobby handles account questions, service starts and stops, and bill payments.
- Start, transfer or stop utility service
- Utility bill payments
- Account, billing and payment arrangement questions
- 24-hour payment kiosks
- Hours
| Monday–Friday | 8:00 a.m. – 4:30 p.m. |
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| Saturday and Sunday | Closed |
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Lobby hours, excluding holidays. The customer service phone line is answered Monday through Friday, 7:30 a.m. to 5:30 p.m. Payment kiosks at this address are available 24 hours a day. To report a power outage, call 1-888-863-9001; to report a downed wire or gas odor, call (417) 863-9000 immediately.
Upcoming holiday closures: Wednesday, November 11 (Veterans Day); Thursday, November 26 (Thanksgiving Day); Friday, November 27 (Day After Thanksgiving).
Information confirmed on the office’s official website on October 29, 2026.
City Utilities operates The Bus, Springfield's public transit system, from its Transit Center on North Main Avenue.
- Bus route and schedule information
- Transit customer service
- Paratransit information
- Hours
| Monday–Friday | 8:00 a.m. – 5:00 p.m. |
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| Saturday and Sunday | Closed |
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These are transit office and customer service hours; please call to confirm the office location before visiting. Buses run Monday through Saturday from 6:00 a.m. to 10:10 p.m., and on Sundays and holidays from 8:00 a.m. to 5:10 p.m. There is no bus service on Thanksgiving Day or Christmas Day.
Upcoming holiday closures: Wednesday, November 11 (Veterans Day); Thursday, November 26 (Thanksgiving Day); Friday, November 27 (Day After Thanksgiving).
Information confirmed on the office’s official website on October 29, 2026.