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Social Services

Where Do I Go To…?

These answers cover common needs in Springfield, such as finding food, shelter, health care, and help with bills. Select a question to read the answer and see the organizations that can help.

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Get Help Now

  • If you or someone else is in immediate danger, call 911.
  • If you are thinking about suicide or are in emotional distress, call or text 988 to reach the 988 Suicide & Crisis Lifeline at any hour.
  • To find local help with food, housing, utilities, and other needs, dial 211.
  • To report suspected child abuse or neglect in Missouri, call 1-800-392-3738.
Where can I get a free meal today?

The Salvation Army serves a free lunch to anyone from noon to 1:00 p.m. at Harbor House, 636 N. Boonville Ave., and the Veterans Coming Home Center at 806 N. Jefferson Ave. serves breakfast on weekdays and lunch every day. A free evening meal is typically served at South Street Christian Church, and young people can get food at Rare Breed (ages 13 to 24) and the YouthConnect Center (ages 13 to 18) on weekdays.

Where can I pick up groceries from a food pantry?

Crosslines at 3055 E. Division St. is open weekdays for Greene County residents who meet income guidelines. Other pantries are open one or two days a week, including The Salvation Army on Wednesdays, St. Joseph Catholic Church on Tuesdays, Parkview Christian Church on Mondays, and Flourish CDC on Tuesdays and Wednesdays. Most pantries ask you to bring a photo ID and proof of your current address.

I have nowhere to sleep tonight. Where do I start?

Adults should go to One Door at the New Day Center, 809 N. Campbell Ave., and families with children should go to One Door at the O'Reilly Center for Hope, 1518 E. Dale St., on weekdays from 9:00 a.m. to noon or 1:00 to 4:00 p.m. Victory Mission offers emergency shelter for men, Safe to Sleep offers overnight shelter for women 18 and older, and Rare Breed helps young people ages 13 to 24.

Is there a shelter open on a freezing night?

From November 1 through March 31, Crisis Cold Weather Shelters open on nights when temperatures are forecast below 32 degrees; call (417) 290-3110 after 10:00 a.m. to find out whether shelters will open that evening, and check bed availability before traveling. Safe to Sleep for women and the Victory Mission shelter for men operate year-round.

I am being abused at home. How do I get safe?

If you are in immediate danger, call 911. Call the 24-hour SAFEline at (417) 864-7233 to speak with an advocate about safety planning and shelter at Harmony House, or visit the Greene County Family Justice Center at 1418 E. Pythian St. on weekdays from 8:30 a.m. to 4:00 p.m. for free help in one place, including orders of protection.

Where can I go during a mental health crisis?

Adults can walk into the Burrell Behavioral Crisis Center at 800 S. Park Ave. at any hour of the day or night, and no referral is needed. You can also call or text 988, or call Burrell's 24-hour crisis line at 1-800-494-7355. If there is a medical emergency, call 911.

I was the victim of a sexual assault or violent crime. Who can help?

The Victim Center offers free crisis response, advocacy, and counseling, and its advocates can meet you at the hospital or police station 24 hours a day through (417) 864-7233. To report suspected abuse of a child, call the Missouri Child Abuse and Neglect Hotline at 1-800-392-3738; for trafficking, call the National Human Trafficking Hotline at 1-888-373-7888.

Where can I get help paying rent or finding long-term housing?

Catholic Charities of Southern Missouri offers rent and mortgage assistance and housing counseling to eligible households, and Greene County residents may first need a referral from One Door. The Housing Authority of the City of Springfield manages public housing and Section 8 vouchers but does not provide emergency rent help.

Where can I see a doctor if I don't have insurance?

Jordan Valley Community Health Center clinics accept most insurance, offer income-based discounts to uninsured patients through the Slide Program, and do not turn anyone away because they cannot pay. Uninsured adults ages 18 to 64 with low incomes may qualify for free primary care and medications at the MSU Care Clinic.

Where can I get low-cost dental care?

Jordan Valley's Kingsley clinic is dedicated to dental care, and its Tampa and Grand clinics also offer dental services, with income-based discounts for uninsured patients. The Ozarks Tech Dental Clinic offers low-cost cleanings, exams and X-rays by appointment, but it does not accept insurance or provide fillings or extractions.

Where can I walk in for help with mental health or substance use?

Burrell Behavioral Health's Connection Center at 1300 E. Bradford Parkway and its North Clinic at Cox North accept walk-ins to start outpatient care, and Jordan Valley's Benton clinic accepts walk-ins for substance use disorder treatment. Burrell offers sliding-scale fees and does not deny services because of inability to pay. If you are in crisis, call or text 988.

Where can I get free HIV or STI testing?

APO (AIDS Project of the Ozarks) offers free, first-come, first-served testing for HIV, sexually transmitted infections and hepatitis C at its South Glenstone and downtown offices, along with PrEP and free naloxone. The Springfield-Greene County Health Department also operates an STI clinic.

Where can older adults and caregivers get help with Medicare and aging services?

SeniorAge Area Agency on Aging helps adults 60 and older and their caregivers with Medicare questions, caregiver support, transportation and referrals, and lists the Northview and South Side senior centers in Springfield. For free one-on-one Medicare counseling, call Missouri SHIP at 1-800-390-3330. Jordan Valley Senior Care (PACE) coordinates medical care and in-home help for eligible adults 55 and older who need nursing-home-level care.

Where can a person with a disability get help living independently?

empower: abilities (formerly the Southwest Center for Independent Living) offers independent living services, assistive technology and home modifications for people with any disability. Greene County residents with developmental disabilities can contact Abilities First or the Missouri Department of Mental Health Springfield Regional Office, and people who are blind or visually impaired can contact Rehabilitation Services for the Blind. To apply for Social Security disability benefits, call 1-800-772-1213 to schedule an appointment at the Springfield Social Security office.

Where can veterans get health care, counseling, or help with benefits?

The Gene Taylor Veterans' Outpatient Clinic provides VA primary care, mental health, dental and other services, and the Springfield Vet Center offers free, confidential counseling to eligible veterans, service members and families. For help filing VA benefit claims, contact the Missouri Veterans Commission veterans service officers. Veterans in crisis can dial 988 and press 1.

How can I get free legal help?

Legal Services of Southern Missouri provides free help with civil problems such as housing, debt, family matters, public benefits and protection orders for eligible low-income and elderly residents; apply in person, online or by calling 1-800-444-4863. If you are charged with a state crime and cannot afford a lawyer, apply to the Missouri State Public Defender's Springfield office.

How do I apply for SNAP food benefits?

You can apply online through the Missouri Department of Social Services, print and mail a paper application, or get help in person at a Family Support Division resource center. If an interview is required, the Family Support Division will call you; if you miss the call, call (855) 823-4908 or visit a resource center. Catholic Charities of Southern Missouri can also help you complete your application.

How do I apply for MO HealthNet (Medicaid)?

Apply online, by phone at (855) 373-9994, by mail, or in person at a Family Support Division resource center. MO HealthNet covers eligible children, pregnant women, parents, adults ages 19 to 64, seniors, and people with disabilities. If you are 65 or older, blind, or disabled, you must also complete a supplemental form with your application.

How do I renew my benefits or report a change?

Report changes such as a new address or income online, by calling the Family Support Division Information Center at (855) 373-4636, or at a resource center; SNAP households must report required changes by the 10th day of the month after the change. MO HealthNet must be renewed every year, and you can check your renewal date and submit your renewal in the FSD Benefit Portal or by calling (855) 373-4636 and selecting option 4.

How can I get help paying my heating or electric bill?

OACAC processes Low Income Home Energy Assistance Program (LIHEAP) applications for Greene County; households with a member who is 60 or older or has a disability may apply starting October 1, and all other households starting November 1. If you have a disconnect notice, ask about the Energy Crisis Intervention Program. City Utilities customers can also call (417) 863-9000 to set up a payment arrangement and ask about Project SHARE, which begins taking requests in January.

Where can I get emergency help with rent or other bills?

The Salvation Army offers rental and prescription assistance to Greene and Christian County residents; leave a voicemail at (417) 862-5509, ext. 108, starting at 8:30 a.m. on the first business day of the month to request rental assistance. Catholic Charities of Southern Missouri provides rent and mortgage assistance to households that are homeless or at risk of homelessness, and OACAC's outreach center offers emergency assistance by appointment. You can also dial 211 to find other local programs.

How do I open a child support case or check on payments?

Apply for child support services online or by mailing a paper application to the Family Support Division; families who receive Temporary Assistance or MO HealthNet are referred automatically. You can view payment information through the Child Support Customer Portal or by calling (800) 225-0530. For questions about an existing order, call (866) 313-9960.

How can I get help paying for child care or find a free preschool program?

The Missouri Child Care Subsidy Program helps eligible families pay for child care while they work, look for work, or attend school; call (573) 415-8605 for help applying. OACAC Head Start and Early Head Start provide free early education for eligible children from birth to age 5 and for pregnant women; call (417) 864-3430 to enroll.

Where can I get help finding a job or earning a high school diploma?

The Missouri Job Center in Springfield offers job search help, and the Goodwill Excel and Career Center on South Glenstone Avenue provides career services and a tuition-free high school for adults. Ozarks Technical Community College offers free HiSET and GED preparation classes; call (417) 447-8860 to register for an orientation. SNAP recipients can also get free job training through the SkillUP program.

Where can I get my taxes prepared for free?

During tax season, Community Partnership of the Ozarks coordinates free tax preparation through the IRS Volunteer Income Tax Assistance (VITA) program for taxpayers with incomes of $67,000 or less, older adults, and people who speak English as a second language. Call (417) 720-2000 to schedule an appointment.

Where can my children stay safely if our family is in a crisis?

Isabel's House provides free, voluntary care 24 hours a day for children from birth through age 12 while parents work through a crisis such as homelessness, a hospital stay, or overwhelming stress, and parents keep legal custody. Call (417) 865-2273 at any time to ask about space. If you suspect a child is being abused or neglected, call the Missouri Child Abuse and Neglect Hotline at 1-800-392-3738.

Springfield Misery is an independent guide and is not affiliated with the organizations listed. Services, hours, and eligibility rules change often, so please call ahead to confirm before you visit.