This section covers government benefits such as SNAP and MO HealthNet, emergency financial and utility assistance, and help finding work.
None of the places in this section are open for the rest of today.
5 places in this section don’t publish their hours and are hidden. Call ahead to check whether they are open.
This Family Support Division resource center, located in the Jordan Valley Community Health Center building, helps residents apply for and manage SNAP, Temporary Assistance, MO HealthNet, and other state benefits. Staff accept walk-ins and honor scheduled appointments.
Who can use it: Missouri residents applying for or receiving Family Support Division benefits such as SNAP, Temporary Assistance, or MO HealthNet.
- SNAP applications
- Temporary Assistance applications
- MO HealthNet applications
- Benefit renewals
- Change reporting
- SNAP interviews
- Hours
| Monday and Tuesday | 8:00 a.m. – 5:00 p.m. |
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| Wednesday | 9:00 a.m. – 5:00 p.m. |
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| Thursday and Friday | 8:00 a.m. – 5:00 p.m. |
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| Saturday and Sunday | Closed |
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Walk-ins are accepted and appointments are honored. There is no document drop box at this location. The phone number is the statewide Family Support Division Information Center, available Monday through Friday, 8:00 a.m. to 5:00 p.m.
Information confirmed on the office’s official website on October 29, 2026.
The Missouri Child Support Program helps parents locate the other parent, establish paternity, and set up, enforce, review, or change child support and medical support orders. Services are available to both custodial and non-custodial parents.
Who can use it: Custodial and non-custodial parents who need help with paternity or with establishing, enforcing, or changing a child support order.
- Child support applications
- Paternity establishment
- Support order enforcement
- Support order review and modification
- Payment information
- Hours
| Monday–Friday | 8:00 a.m. – 5:00 p.m. |
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| Saturday and Sunday | Closed |
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Most child support questions can be handled by phone at (866) 313-9960. For payment information, call (800) 225-0530. Documents can be emailed to FSD.CS.Documents@dss.mo.gov or faxed to (573) 635-7545.
Information confirmed on the office’s official website on October 29, 2026.
Ozarks Area Community Action Corporation (OACAC) is the community action agency for Greene County and nine surrounding counties. Its central office processes Low Income Home Energy Assistance Program (LIHEAP) applications for Greene County and runs the agency's housing voucher and Head Start enrollment programs.
Who can use it: Low-income residents of OACAC's 10-county service area, including Greene County; each program has its own income guidelines, and housing vouchers are only for homes outside Springfield city limits.
- LIHEAP energy assistance
- Energy Crisis Intervention Program
- Project SHARE utility assistance
- Housing Choice Vouchers
- Head Start enrollment
- Weatherization
- Hours
General office hours are not published; please call before visiting. To check on a LIHEAP application, call (417) 864-3460. The Housing Assistance office is open Monday through Thursday, 8:00 a.m. to 5:00 p.m., at (417) 864-3444. LIHEAP applications may be mailed, faxed, or dropped off in person.
Information confirmed on the organization’s official website on October 29, 2026.
OACAC's Springfield outreach center provides emergency assistance, one-on-one case management, and life skills classes on topics such as budgeting, finding a job, and parenting. It also accepts weatherization applications by appointment.
Who can use it: Low-income residents of the Springfield area; call to schedule an appointment.
- Emergency assistance
- Case management
- Life skills classes
- Budgeting and money management classes
- Weatherization applications
- School readiness fairs
- Hours
Services are provided by appointment in person, by video, or by phone. Call (417) 350-5544 or schedule online at oacac.itfrontdesk.com.
Information confirmed on the organization’s official website on October 29, 2026.
Salvation Army Emergency Social Services
The Salvation Army
The Salvation Army's Emergency Social Services office offers short-term help with rent, prescriptions, clothing, diapers and formula, and hygiene items. Its Pathway of Hope program provides long-term case management for families with children who want to build stability.
Who can use it: Residents of Greene and Christian counties; the head of household must bring a valid photo ID and a piece of mail received within the last 30 days.
- Rental assistance
- Prescription assistance
- Clothing vouchers
- Diapers and formula
- Hygiene kits
- Bus passes for newly employed workers
- Christmas assistance
- Pathway of Hope case management
- Hours
| Monday and Tuesday | 9:00 a.m. – noon, 1:00 p.m. – 3:00 p.m. |
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| Wednesday | Closed |
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| Thursday and Friday | 9:00 a.m. – noon, 1:00 p.m. – 3:00 p.m. |
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| Saturday and Sunday | Closed |
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The social services office is closed on Wednesdays while the food pantry operates. Appointments are encouraged; call (417) 862-5509, ext. 108. To request rental assistance, leave a voicemail at that number beginning at 8:30 a.m. on the first business day of the month with your name, phone number, city, county, and interest in rental assistance.
Information confirmed on the organization’s official website on October 29, 2026.
Catholic Charities of Southern Missouri provides rent and mortgage assistance, homelessness prevention, and HUD-certified housing and financial counseling. It also helps households apply for and recertify SNAP benefits and offers pregnancy and parenting case management through its Healthy Moms, Healthy Babies program.
Who can use it: Households that are homeless or at risk of homelessness and meet each program's funding requirements; Greene County residents seeking homeless services need a referral from One Door.
- Rent and mortgage assistance
- Homelessness prevention
- HUD-certified housing counseling
- Financial counseling
- SNAP application assistance
- Pregnancy and parenting case management
- Hours
Hours are not published; please call before visiting. A staff member will complete an initial screening by phone to determine which programs you may qualify for.
Information confirmed on the organization’s official website on October 29, 2026.
Community Partnership of the Ozarks coordinates free tax preparation through the IRS Volunteer Income Tax Assistance (VITA) program and offers the Making Sense of Money financial literacy classes, including a basic budgeting series. It also connects families with home visiting programs and the Child Care Works cost-sharing program.
Who can use it: Free tax preparation is for taxpayers with incomes of $67,000 or less, older adults, and taxpayers who speak English as a second language.
- Free tax preparation (VITA)
- Financial literacy classes
- Budgeting classes
- Home visiting referrals
- Child Care Works program
- Hours
| Monday–Friday | 8:30 a.m. – 5:00 p.m. |
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| Saturday and Sunday | Closed |
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The office is closed on major holidays. Free tax preparation is offered by appointment during tax season at sites around Springfield; call (417) 720-2000 to schedule.
Information confirmed on the organization’s official website on October 29, 2026.
Goodwill Excel and Career Center of Springfield
MERS Goodwill
MERS Goodwill's Springfield center offers employment and career services and houses the Excel Center, an accredited, tuition-free high school where adults can earn a Missouri high school diploma and industry certifications. Excel Center students can use free on-site child care for children from infancy through age 12.
Who can use it: Adults seeking a high school diploma or help with employment; some career services require a referral from a partner agency, so call to ask about eligibility.
- Career services
- Job readiness
- Tuition-free adult high school diploma
- Industry certifications
- Life coaching
- Free on-site child care for students
- Hours
| Monday–Friday | 8:00 a.m. – 4:00 p.m. |
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| Saturday and Sunday | Closed |
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Career center hours are Monday through Friday, 8:00 a.m. to 4:00 p.m. Excel Center classes run in eight-week sessions with morning and afternoon options. The center shares a parking lot with the post office just north of Sunshine Street.
Information confirmed on the organization’s official website on October 29, 2026.
Ozarks Tech Adult Education and Literacy offers free classes that prepare adults for the HiSET or GED high school equivalency test, English language classes, and basic skills instruction combined with career training. Instructors work with each student to build an individual learning plan.
Who can use it: Missouri residents age 17 or older (16 in certain circumstances) who are not enrolled in high school; students under 18 must attend orientation with a parent or guardian.
- High school equivalency (HiSET or GED) preparation
- English language classes
- Integrated education and career training
- College and career transition help
- Hours
Office hours are not published; please call before visiting. At the Springfield campus, high school equivalency classes meet Tuesday and Thursday from 9:30 a.m. to 12:30 p.m. and from 5:30 p.m. to 8:30 p.m. New students must attend an orientation and pre-testing session before placement.
Information confirmed on the office’s official website on October 29, 2026.
The Family Support Division resource center in downtown Springfield helps residents with applications and cases for programs such as SNAP food assistance and MO HealthNet health coverage.
- MO HealthNet (Medicaid) applications
- SNAP food assistance help, including missed interviews
- Family Support Division case questions
- Hours
Office hours are not published. The phone number is the statewide Family Support Division Information Center, which is staffed Monday through Friday from 8:00 a.m. to 5:00 p.m. The department recommends confirming hours or scheduling an appointment before visiting.
Upcoming holiday closures: Wednesday, November 11 (Veterans Day); Thursday, November 26 (Thanksgiving Day); Friday, December 25 (Christmas Day).
Information confirmed on the office’s official website on October 29, 2026.
The Springfield Missouri Job Center provides free job search, training and hiring services to job seekers and employers in Springfield and surrounding communities. Staff can also help people file for unemployment benefits.
- Job search assistance and referrals
- Resume and interview help
- Help filing unemployment claims
- Training programs and apprenticeships
- Veterans employment services
- Employer job postings and hiring events
- Hours
| Monday–Thursday | 8:00 a.m. – 5:00 p.m. |
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| Friday | 8:30 a.m. – 4:00 p.m. |
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| Saturday and Sunday | Closed |
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Closed Saturday and Sunday. The center works with the Springfield Workforce Development Board. The statewide line is 1-888-728-JOBS (5627).
Upcoming holiday closures: Wednesday, November 11 (Veterans Day); Thursday, November 26 (Thanksgiving Day); Friday, December 25 (Christmas Day).
Information confirmed on the office’s official website on October 29, 2026.